2) What was this about? Why was it running me around to install a
driver and then telling me no driver is installed but the yellow
triangle is gone anyhow?=20
Am 08.03.2025 10:28 Uhr schrieb micky:
2) What was this about? Why was it running me around to install a
driver and then telling me no driver is installed but the yellow
triangle is gone anyhow?
Please give the PCI id that is being shown in the device's properties.
In alt.comp.os.windows-10, on Sat, 8 Mar 2025 16:38:43 +0100, Marco
Moock <mm+solani@dorfdsl.de> wrote:
Am 08.03.2025 10:28 Uhr schrieb micky:
2) What was this about? Why was it running me around to install a
driver and then telling me no driver is installed but the yellow
triangle is gone anyhow?
Please give the PCI id that is being shown in the device's properties.
Under Details/Properties there are a bunch of things that start with
PCI, but no ID. Under Hardware IDs there are PCI\VEN_8086&DEV_9CA2&SUBSYS_098A1025&REV_03 PCI\VEN_8086&DEV_9CA2&SUBSYS_098A1025
PCI\VEN_8086&DEV_9CA2&CC_0C0500
PCI\VEN_8086&DEV_9CA2&CC_0C05
Is it one of those?
In alt.comp.os.windows-11, on Sat, 08 Mar 2025 10:28:03 -0500, micky <NONONOmisc07@fmguy.com> wrote:
When I was having trouble with the colors on my, fwiw, Acer Aspire
E5-573, and again when I got a yellow triangle warning in Device Manager
telling me to reinstall a driver** for Mobile 5th Generation Intel(R)
Core(TM) SMBus Controller 9CA2, I went to the Acer web site and found
the suppport page for my model, but not only was there no newer driver
for either one, there was no list of drivers at all.
Ironic problem since I later found the "driver" on the windows MS update list, and installing it made no change, doesn't even claim to be
installed, though the yellow triangle is now gone.
The only thing there was Acer Quick Access, and all that does is let you
adjust bluelight reduction, power-off usb charging, and what the power
button does, most of which is already done and settled.
1) The laptop was built for win7 or 8, and is maybe 10 years old, but
so what? Is this a serious bad mark against Acer in general that it
doens't have the list of drivers? My problems are currently solved and
I have backups of the whole system, but should I complain to Acer, so
they know people don't like this?
I appreciate your answers to the second part of my question, but isn't
the part above more important, and unforgivable? Why does Acer not have
a list of drivers for my model laptop. What if the harddrive fails?
What if I were "bad" and never made a backup, or made one and lost it,
or had one but didn't know how to extract the drivers from the backup?
Or my father or someone had put the laptop aside when the HDD failed and
I inherited it with no prior chance to back it up? How can a
name-brand company fail to provide drivers and still be respectable or trustable?
As I said, an Acer Aspire E5-573
This is their driver page, https://www.acer.com/us-en/support/product-support/E5-573/downloads?suggest=E5-573;2
FWIW. I couldn't find this page by entering the model number, as I think
I did only a month ago. Instead I had to read their forum and there were
many questions over the last 10 yars about this model, but one from
Dec. 2024, not from me, also said he could not find drivers and someone provided this page. Perhaps he just took a good page and changed the
model number but as you will see this has no drivers, only a Quick
Access utility. And it has only one OS, win10 64 bit, when it was built
for win 8 or earlier and runs win10 very well, if it has drivers. I'm
sure I got the drivers from Acer about 5 years ago. So isn't it sleazy
that they've taken them down from their website?
They have a customer service phone number, but I want to know how
outraged I should be when I call. Also, my model has an SNID and a
serial number, and their utility finds them, but neither is in their own
list because the computer is too old to have the numbers saved by them.
On Sun, 3/9/2025 1:41 PM, micky wrote:
In alt.comp.os.windows-11, on Sat, 08 Mar 2025 10:28:03 -0500, micky
<NONONOmisc07@fmguy.com> wrote:
When I was having trouble with the colors on my, fwiw, Acer Aspire
E5-573, and again when I got a yellow triangle warning in Device Manager >>> telling me to reinstall a driver** for Mobile 5th Generation Intel(R)
Core(TM) SMBus Controller 9CA2, I went to the Acer web site and found
the suppport page for my model, but not only was there no newer driver
for either one, there was no list of drivers at all.
Ironic problem since I later found the "driver" on the windows MS update
list, and installing it made no change, doesn't even claim to be
installed, though the yellow triangle is now gone.
The only thing there was Acer Quick Access, and all that does is let you >>> adjust bluelight reduction, power-off usb charging, and what the power
button does, most of which is already done and settled.
1) The laptop was built for win7 or 8, and is maybe 10 years old, but
so what? Is this a serious bad mark against Acer in general that it
doens't have the list of drivers? My problems are currently solved and >>> I have backups of the whole system, but should I complain to Acer, so
they know people don't like this?
I appreciate your answers to the second part of my question, but isn't
the part above more important, and unforgivable? Why does Acer not have
a list of drivers for my model laptop. What if the harddrive fails?
What if I were "bad" and never made a backup, or made one and lost it,
or had one but didn't know how to extract the drivers from the backup?
Or my father or someone had put the laptop aside when the HDD failed and
I inherited it with no prior chance to back it up? How can a
name-brand company fail to provide drivers and still be respectable or
trustable?
As I said, an Acer Aspire E5-573
This is their driver page,
https://www.acer.com/us-en/support/product-support/E5-573/downloads?suggest=E5-573;2
FWIW. I couldn't find this page by entering the model number, as I think
I did only a month ago. Instead I had to read their forum and there were
many questions over the last 10 yars about this model, but one from
Dec. 2024, not from me, also said he could not find drivers and someone
provided this page. Perhaps he just took a good page and changed the
model number but as you will see this has no drivers, only a Quick
Access utility. And it has only one OS, win10 64 bit, when it was built
for win 8 or earlier and runs win10 very well, if it has drivers. I'm
sure I got the drivers from Acer about 5 years ago. So isn't it sleazy
that they've taken them down from their website?
They have a customer service phone number, but I want to know how
outraged I should be when I call. Also, my model has an SNID and a
serial number, and their utility finds them, but neither is in their own
list because the computer is too old to have the numbers saved by them.
I have an Acer laptop (single core AMD processor, 3GB of RAM).
I was given the laptop by someone who didn't need it. It was in
mint condition (it was a prize in a contest, so absolutely no ones
taste is called into disrepute by the acquisition of such a low
end laptop).
In the factory restore partition, are some DVD images which
the laptop will only prepare one time, according to some arbitrary
and silly rules.
DVD1 \
DVD2 \___ Win7 factory restore DVD set
DVD3 /
Driver CD <=== this has ALL THE DRIVERS you could ever need
It is specifically given to you, so if you use Microsoft W7 media,
all the drivers can be restored afterwards. Drivers that work.
OK, so what has changed recently.
1) Less factory restore materials.
2) Insistence that customers do emergency reinstall, using
"free" Microsoft materials. Download your Win10, reinstall it.
Start with an unrecoverable Royalty OEM OS, restore a Plain Jane MS OS image.
3) Automatic "driver" install. This is "good" when the drivers
are the Intel drivers. This is "not good" when the drivers are the
homemade Microsoft drivers (like the drivers for my webcam that
doom my webcam not to work - so-called "frameserve" software suite
which is simply "MyBadDriverProject"). Logitech driver = camera at 1600x1200,
MyBadDriverProject = 960x720 or 320x240 or ... spin the dial, win a prize.
Every boot gives a different result. Even *Linux* is fucking well doing this,
my webcam (Logitech Quickcam 9000 with Bausch + Lomb glass optics)
only runs at 320x240. If I boot Windows 7 and use the Logitech installed software,
1600x1200 @ 5 FPS with Auto Focus and Rightlight, just... like... always.
Do you see what a diseased little world we live in ? Yet ?
Paul
When I was having trouble with the colors on my, fwiw, Acer Aspire
E5-573, and again when I got a yellow triangle warning in Device Manager telling me to reinstall a driver** for Mobile 5th Generation Intel(R) Core(TM) SMBus Controller 9CA2, I went to the Acer web site and found
the suppport page for my model, but not only was there no newer driver
for either one, there was no list of drivers at all.
The only thing there was Acer Quick Access, and all that does is let you adjust bluelight reduction, power-off usb charging, and what the power
button does, most of which is already done and settled.
1) The laptop was built for win7 or 8, and is maybe 10 years old, but
so what? Is this a serious bad mark against Acer in general that it
doens't have the list of drivers? My problems are currently solved and
I have backups of the whole system, but should I complain to Acer, so
they know people don't like this?
**For SMBus, the Device Manager entry said to install a new driver, so I
used the Driver tab of the Device Manager Properties box to search for a
new driver and there was not one in my PC, so it suggested Windows
Update. There, in the list at View all Optional Updates, there was a
driver listed that exactly matched, every word, what I was looking for,
so I dl'd it and installed it and the litle yellow triangle in the icon disappeared even before I restarted windows, like the instructions said
to do and implied I had to do. And after I restarted Windows it still
said "No drivers are installed for this device" but the yellow triangle
was gone.
2) What was this about? Why was it running me around to install a
driver and then telling me no driver is installed but the yellow
triangle is gone anyhow?
| Sysop: | Tetrazocine |
|---|---|
| Location: | Melbourne, VIC, Australia |
| Users: | 9 |
| Nodes: | 8 (0 / 8) |
| Uptime: | 119:54:45 |
| Calls: | 161 |
| Files: | 21,502 |
| Messages: | 78,879 |
