• Re: Today in History - 1

    From Sean Dennis@1:18/200 to Dave Drum on Sun Aug 13 13:28:22 2023
    Dave Drum wrote to Sean Dennis <=-

    We had a bit of discussion on Cobol and Fortran at my computer guys
    (and girls) get-together last night. The only one of us still working
    with 'puters has his current position because he can maintain the code
    in a State of Illinois mainframe used to run most of his agency. Bv)=

    Job security is a good thing.

    Me, I sell car parts at AutoZone amd cuss the kiddies at the home
    office who constantly futz with the OS (in Linux) the we use on the terminals at the counter. I really hate it when I try to access
    something that used to was easy to get to and has been buried under
    layers of menus and steps. Or hidden entirely and must be accessed by opening another program - like the catalogs for lawnmowers/garden
    tractors aor ATVs and motorcycles/scooters or the Heavy Truck stuff.

    Unfortunately, a lot of programmers have very odd ideas about UI/UX (user eXperience) stuff. I've seen the UI at AZ before. IMNSHO, it's overly complicated.

    -- Sean

    ... Amiga made it possible. Commodore made it dead.
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  • From Candy Cane@1:226/18 to Sean Dennis on Sun Aug 13 19:54:28 2023
    Re: Re: Today in History - 1
    By: Sean Dennis to Dave Drum on Sun Aug 13 2023 01:28 pm

    Unfortunately, a lot of programmers have very odd ideas about UI/UX (user eXperience) stuff. I've seen the UI at AZ before. IMNSHO, it's overly complicated.

    Yeah, everything nowadays seems to be overly minimal and "modern" with zero personality or 2011 no-personality apps with way too many buttons everywhere..

    I miss aero.

    Candy

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  • From Dave Drum@1:18/200 to Sean Dennis on Mon Aug 14 04:52:02 2023
    Sean Dennis wrote to Dave Drum <=-

    We had a bit of discussion on Cobol and Fortran at my computer guys
    (and girls) get-together last night. The only one of us still working
    with 'puters has his current position because he can maintain the code
    in a State of Illinois mainframe used to run most of his agency. Bv)=

    Job security is a good thing.

    In any field.

    Me, I sell car parts at AutoZone amd cuss the kiddies at the home
    office who constantly futz with the OS (in Linux) the we use on the terminals at the counter. I really hate it when I try to access
    something that used to was easy to get to and has been buried under
    layers of menus and steps. Or hidden entirely and must be accessed by opening another program - like the catalogs for lawnmowers/garden
    tractors aor ATVs and motorcycles/scooters or the Heavy Truck stuff.

    Unfortunately, a lot of programmers have very odd ideas about UI/UX
    (user eXperience) stuff. I've seen the UI at AZ before. IMNSHO, it's overly complicated.

    In my personal opinion the programmers should be required to work in a
    retail store for a year (optimistically) using the software before they
    are allowed to modify the look and feel. Still, it's somewhat easier
    than when I first worked in the car parts biz. Back then we had a 30
    foot long counter with physical print catalogs the full length.

    When I came to AutoZone the interface was much simpler - and green
    scren. It has evolved over the 18 years I've been there aimed at lowest
    common denominator new hires and touch screen terminals. But, how hard
    could it be to keep a link on the main screen to the "off road" catalogs?

    Especially since we carry batteries, fuel filters, oil filters, etc. in
    stock for garden tractors/lawnmowers as well as motorcycles. It would be
    nice to be able to click on an icon and have the off road catalogs open.
    ... A true leader is not who is elected but who takes action to help others. ___ MultiMail/Win v0.52

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  • From Candy Cane@1:226/18 to Dave Drum on Mon Aug 14 08:39:02 2023
    Re: Re: Today in History - 1
    By: Dave Drum to Sean Dennis on Mon Aug 14 2023 04:52 am

    In my personal opinion the programmers should be required to work in a retail store for a year (optimistically) using the software before they are allowed to modify the look and feel.

    Yea, or having them mock-use it to see how cumbersome it is?

    Candy

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  • From Dave Drum@1:3634/12 to Candy Cane on Tue Aug 15 04:48:00 2023
    Candy Cane wrote to Dave Drum <=-

    In my personal opinion the programmers should be required to work in a retail store for a year (optimistically) using the software before they are allowed to modify the look and feel.

    Yea, or having them mock-use it to see how cumbersome it is?

    Oddly, they have set-up, at the headquarters complex a fully stocked
    demo-store where they try out parts placement before they issue a new plan-o-gram to all 7K+ stores. And the occasional faux-pas still gets published. And is corrected later.

    The other day my store manager asked me "Do you know where (item) is?"

    To which I repled, "I know nwhere it was two plan-o-grams ago."

    To their positive side - the newly introduce touch-screen POS terminals
    work well and have folded seamlessly into the operations.

    ... "We made too many wrong mistakes." -- Yogi Berra
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  • From Candy Cane@1:226/18 to Dave Drum on Tue Aug 15 08:46:14 2023
    Re: Re: Today in History - 1
    By: Dave Drum to Candy Cane on Tue Aug 15 2023 04:48 am

    Oddly, they have set-up, at the headquarters complex a fully stocked demo-store where they try out parts placement before they issue a new plan-o-gram to all 7K+ stores. And the occasional faux-pas still gets published. And is corrected later.

    Oh that sounds cool. Do you use real food?

    Candy

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  • From Chris Chasteen@1:135/210 to Candy Cane on Tue Aug 15 12:32:08 2023
    You mean UAT? Nah -- who wants to have end users UAT something they need to use everyday? LOL

    ... The dog ate my .REP packet

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  • From Dave Drum@1:261/38 to Candy Cane on Wed Aug 16 06:42:16 2023
    Candy Cane wrote to Dave Drum <=-

    Oddly, they have set-up, at the headquarters complex a fully stocked demo-store where they try out parts placement before they issue a new plan-o-gram to all 7K+ stores. And the occasional faux-pas still gets published. And is corrected later.

    Oh that sounds cool. Do you use real food?

    Only in the "impulse" section or at the checkout. It's not a big mover. Probably because when they see the prices they are paying for their car parts - all appetite disappears. Bv)=

    ... Suitable for mixed, slightly twisted, and confused company

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  • From Candy Cane@1:226/18 to Dave Drum on Wed Aug 16 08:53:05 2023
    Re: Today in History - 1
    By: Dave Drum to Candy Cane on Wed Aug 16 2023 06:42 am

    Probably because when they see the prices they are paying for their car parts - all appetite disappears. Bv)=

    Sounds about right.

    Candy

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  • From Steve Wolf@1:135/210 to Dave Drum on Thu Aug 17 05:13:57 2023
    Me, I sell car parts at AutoZone amd cuss the kiddies at the home office who constantly futz with the OS (in Linux) the we use on the terminals at the counter. I really hate it when I try to access

    In my personal opinion the programmers should be required to work in a retail store for a year (optimistically) using the software before they

    Yeah, I agree. NAPA had the same type of System. Categories were a nightmare. Oil filters came under Tuneups and that sort of thing.

    ... The shortest distance between two points is under construction

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  • From Dave Drum@1:18/200 to Steve Wolf on Fri Aug 18 04:56:02 2023
    Steve Wolf wrote to Dave Drum <=-

    Me, I sell car parts at AutoZone amd cuss the kiddies at the home office who constantly futz with the OS (in Linux) the we use on the terminals at the counter. I really hate it when I try to access

    In my personal opinion the programmers should be required to work in a retail store for a year (optimistically) using the software before they

    Yeah, I agree. NAPA had the same type of System. Categories were a nightmare. Oil filters came under Tuneups and that sort of
    thing.

    For all the hassles - like losing easy access to the "off-road" items
    they did get a lot right. Like, if a customer wants brake pads the search brings up rotors and calipers as side-bars.

    NAPA (or the dealer) is where I recommend that a customer go if I can't
    get him what he says he wants. I never send customers to O'Reilly and
    Advance Auto Parts is a dwindling presence.

    Had a customer who was being a PITA ask if there was an O'Reilly's near
    and I replied "Watch where you step. They're like dog t*rds. They're everywhere."

    I fear we're skewing off topic here and I don't want to get a rocket
    from the moderator. Bv)=
    ... I was so hungry I ate a vegetable!
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